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  • Who can enter?
    You need to be 18 or over and based in the UK to enter into our competitions.
  • What happens after I enter?
    You’ll receive a confirmation email, and then we’ll keep you updated as the competition progresses -especially as we get closer to the winner selection.
  • Can I get a refund after entering?
    No, all entries are final and non-refundable, as they contribute to the prize fund and the production of the experience. However, if the competition is cancelled for any reason beyond your control, a full refund will be processed.
  • Can I secure a spot in the competition by joining the waiting list?
    Joining the waitlist doesn’t secure your spot, it gives you live updates and access to exclusive perks
  • What if I miss the deadline of the competition. Is there a way to enter once it's closed?
    Unfortunately, once a competition closes, no further entries can be accepted. Joining the waitlist is by far the best way to stay updated on upcoming competitions and get early access.
  • Who do I contact if I have a question about my entry?
    If you have questions about your entries, you can contact our Customer Support team at contact@jsglux.com
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